Operational Readiness

Operational Readiness, Activation and Transition:

Bridging the gap between Construction and Successful Operations

ORAT is a process that… 

  • Engages stakeholders

  • Ensures that operational concepts are fully incorporated in design

  • Constructed to meet operational requirements

  • Stakeholders have accomplished the tasks necessary to be prepared to accept the facility

  • Creates knowledgeable and trained employees on daily and emergency tasks

ORAT Services:

  • Concept of Operations

  • Operationally Focused Design Reviews

  • Operationally Focused Interviews and Workshops

  • Stakeholder Engagement 

  • Standard Operating Procedures

  • Contingency Plans

  • Operational Risk Register

  • Operations, Maintenance and Familiarization Training

  • Performance and Readiness Testing

  • Operational Impacts and Construction Phasing

  • ORAT Milestones and Scheduling

  • Change Management and Communication

  • Transition Planning

  • Activation

  • Move and Relocation

  • Post Opening Support

  • Concept of Operations

  • Operationally Focused Design Reviews

  • Operationally Focused Interviews and Workshops

  • Stakeholder Engagement 

  • Standard Operating Procedures

  • Contingency Plans

  • Operational Risk Register

  • Operations, Maintenance and Familiarization Training

  • Performance and Readiness Testing

  • Operational Impacts and Construction Phasing

  • ORAT Milestones and Scheduling

  • Change Management and Communication

  • Transition Planning

  • Activation

  • Move and Relocation

  • Post Opening Support

Operational Readiness Approach

Assessment

We evaluate processes, systems, and resources to identify gaps and devise strategies for smooth implementation.

Change Management

We craft communication plans, training, and engagement strategies to foster adaptability and ease change adoption.

Process Optimization

We streamline workflows to boost efficiency, reduce redundancies, and maximize resources.

Risk Mitigation

We identify risks, develop contingency plans, and ensure minimal disruptions during transitions.

Performance Monitoring

We define KPIs and implement systems to track progress and enhance operations.

Training Programs

We deliver tailored training to equip teams for adapting to new systems and processes.

Operational Readiness Process

    • Stakeholder Engagement - collaborating with stakeholders to address operational requirements for design

    • Con Ops – Defining operational vision, planning, and future readiness

    • Workgroups – structured, discipline-based teams that prepare operational functions for opening

    • Coordinated Meetings – focused meetings to align design decisions with operational needs

    • Page Turns – detailed, page‑by‑page review of drawings to confirm the design is complete, coordinated, and operationally sound

    • Phasing – defined stages of construction to manage sequencing, safety, schedule, and ongoing operations

    • Contingency Plans and SOPs – documented step-by-step instructions for routine operations and predefined actions for response during operational disruptions

    • RFIs – a formal tool to clarify intent and resolve uncertainties before construction proceeds

    • Now vs DBO – comparing current capabilities to DBO requirements to identify readiness gaps

    • Resources – design requirements, current operations, systems, staffing, and training inputs

    • Operational Changes – identifying updates and new implementations needed for DBO readiness

    • People – staff prepared to operate and support systems

    • Processes – procedures verified to work as intended

    • Facilities – spaces confirmed ready for use

    • Systems – systems tested to perform as designed

    • Familiarization – high-level exposure to the facility, systems, and operational concept

    • Induction – required onboarding and safety training to enable approved access and preparation

    • In-depth Training – role-specific training to support trials, simulations, and live operations

    • Basic – verifying individual systems or spaces have basic functionality

    • Advanced – testing complete processes and workflows within an area

    • Integrated – end-to-end testing across teams and systems

    • Emergency – simulated emergencies to test response and coordination

    • Migration – coordinated transfer of people, assets, and operations to the new environment

    • Opening – coordinated start of live operations, services, and stakeholder activity

    • Business Continuity – maintaining safe, uninterrupted operations during and after transitioning